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Privacy Policy

A legal disclaimer

Welcome to the website of RR Mental Health Clinic ("we", "our", or "us"). This Privacy Policy explains how this website collects, uses, and manages information from our visitors. If you are a patient or are considering care with us, please also review our full Privacy Notice which covers how we handle your medical records in accordance with Care Quality Commission (CQC) standards.

We believe your privacy is highly important. Because we are a mental health clinic, we take extra care to make sure your browsing experience is safe and secure.

Privacy Policy

 RR Mental Health Clinic is based in England and operates under the UK regulations, in particular the UK General Data Protection Regulation (GDPR), the Data Protection Act 2018, and the Caldicott Principles.
What information this website collects: When you browse our public website, Wix automatically collects certain basic, non-medical information. This includes IP address, browser type, device type, and the pages you visit on our site.

Cookies and Tracking: We use essential cookies to make the website load properly, and basic analytical cookies to see how many people visit our site.

Contact Requests: If you use a basic contact form on this site to ask a general question, we collect your name and email address solely to reply to your message.

How We Use Website Data: We use the basic technical data collected by this website to keep our website running safely and smoothly, and to monitor website performance (e.g., seeing if a page takes too long to load).

We never sell, rent, or share your data with third parties for marketing purposes.

Website Security Mechanisms: We implement strict security measures to protect the data passing through our website: HTTPS Encryption: Our website uses secure SSL encryption. This means any information sent between your computer and our website is protected. Safe External Links: Any link to our booking portal is secured to ensure your transition to our clinical system is protected.

Our website is built using Wix (a USA-based company). Clinical Forms & Booking: We do not host health forms, clinical intakes, or appointment bookings directly on Wix. All clinical forms and bookings are securely directed away from Wix to Semble, our clinical management system. All clinical data entered goes directly to Semble’s secure servers located within the United Kingdom (UK) and European Union (EU).

 

Enquiries about the Privacy Policy

If you have any questions about this website privacy policy, please contact us at contact@rrmentalhealthclinic.co.uk.

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